Contact Hammerton Cars

Hammertons is dedicated to providing excellent customer service. We'd like you to help us in our continued effort to improve customer satisfaction by telling us about your experience.

If you have a complaint about the level of service you've received, or any dissatisfaction with your vehicle, we want to hear from you. Please contact us as soon as possible and we'll do our best to try and help. Should you feel we've been unable to give you a satisfactory solution, you can get in touch with our Customer Contact Centre by:

  • Telephone: 0333 2022990
  • Write to Kia Customer Services, PO Box 200, Walsall, WS5 4QZ
  • Email: enquiries@kiacustomercare.co.uk
Opening hours: Monday to Friday: 8.30am to 9pm, Saturday: 9am to 1pm, Sunday: Closed
They will investigate your concerns and make sure they're resolved as swiftly as possible.


We also subscribe to the Motor Codes Service and Repair Code of Practice. If we're unable to resolve your complaint to your satisfaction, we recommend you contact Motor Codes Ltd a Chartered Trading Standards Institute (CTSI) a certified Alternative Dispute Resolution (ADR) provider that we are prepared to engage with through the ADR process. You may contact them by:

  • Telephone: 0207 3441651 / 0800 6920825
  • Write to Motor Codes Service and Repair Code of Practice, 71 Great Peter Street, London, SW1P 2BN
  • Email: consumer@motorcodes.co.uk


Should you require any further assistance please fill in the form below and we will contact you shortly.

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Our Location


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Contact Details

Hammerton Cars

Green Hammerton
York
North Yorkshire
YO26 8EQ

Tel: 01423 331170

Fax: 01423 331100